The Federal Commissioner of the Public Complaints Commission (PCC) in Ogun State, Morakinyo Akinleye, has revealed that the commission recorded 1,142 complaints between September 2024 and December 2025, with 783 of the cases successfully resolved within the period.
Akinleye made this known on Thursday while fielding questions from journalists at the January Media Parliament and Guest Forum organised by the Nigeria Union of Journalists (NUJ), Ogun State Council.
According to him, 359 cases, representing 31.44 per cent, are still ongoing, stressing that the commission remains committed to effective service delivery.
He revealed that upon assuming office in September 2024, he inherited 520 complaints, of which 343 were resolved, while 177 remained pending.
Akinleye explained that the commission’s primary responsibility is to receive complaints from members of the public against any government agency or private establishment, assuring that all complaints would be thoroughly investigated with a view to reaching amicable resolutions.
He said, “520 complaints were inherited as at September 2024, when I assumed office. Out of which 343 complaints (65.96%) were resolved, while 177 complaints (34.04%) remained pending.
“Between September 2024 and December 2025, the Ogun State Office received 622 new Complaints, of which 440 Complaints (70.74%) were successfully resolved, leaving 182 Complaints (29.26%) ongoing.
“In total, Ogun State Office handled 1,142 Complaints from September 2024 to December 2025. Out of these, 783 cases (68.56%) were resolved, while 359 cases (31.44%) are still ongoing, reflecting the Commission’s commitment to effective service delivery.”
The Federal Commissioner, while noting that the commission has the statutory authority to investigate any government agency and report erring organisations to the Federal Government, highlighted the successful collaboration and support received from various government agencies and media organisations.
He said these partnerships have significantly contributed to the achievements recorded in the state under his leadership.
Meanwhile, Akinleye urged members of the public to channel their complaints through any of the commission’s five offices in the state or its social media platforms, emphasising that the PCC is committed to working for the people, addressing their grievances, and rendering its services free of charge.
Earlier in his remarks, the NUJ Chairman, Comrade Wale Olanrewaju, welcomed the commissioner to the forum, describing it as a platform designed to educate and inform the public about the commission’s activities and the benefits they stand to gain from its operations.
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